Digital employee
An extra team member that never sleeps.
This is what it looks like in practice.
No abstract tech speak, a concrete picture of how the service works in your operation.
Clients helped. Your team relieved.
AI on website, email or WhatsApp. Trained on your FAQ and tone of voice. Clients get quick answers; your team steps in when it really matters. Typically within seconds, no waiting queue.
Reporting on frequently asked questions helps you improve the product and processes. Fixed price and clear boundaries of what gets automated.
A client asks a question and gets an immediate answer, with handover to a human where needed.
Via website, email or WhatsApp, the digital employee answers recurring questions in your tone and with your knowledge.
Who this is suitable for.
This service works best when one or more of these situations sound familiar.
Your team receives many repetitive questions via website, email or WhatsApp.
Fast response is important, but not every question needs to be handled immediately by a team member.
You want to stay personal while automating the first line.
- Website, email, WhatsApp
- Trained on your FAQ
- Automatic handoff to human
- Reporting on frequently asked questions
- Response time < 2 sec
- Your branding
Common integrations
Typical result
- Shorter response times for clients.
- Less pressure on the team from standard questions.
- Better handover when human attention is needed.